GSO ISO 39001:2015

ISO 39001:2012

مواصفة قياسية خليجية

أنظمة إدارة أمان المرور البري -- المتطلبات والدليل الإرشادي للاستخدام

Gulf Standard

Road traffic safety (RTS) management systems - Requirements with guidance for use

ICS:

03.220.20

English Language – اللغةالإنجليزية Edition 1 – 21/12/2015 – 1 الطبعة

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تقديم خليجي

هيئة التقييس لدول مجلس التعاون لدول الخليج العربية هيئة إقليمية تضم في عضويتها أجهزة التقييس الوطنية في الدول الأعضاء ، ومن مهام الهيئة إعداد المواصفات القياسية واللوائح الفنية الخليجية بواسطة لجان فنية متخصصة.

قرر المجلس الفني لهيئة التقييس لدول مجلس التعاون لدول الخليج العربية في الاجتماع رقم (37) الذي عقد بتاريخ 1437/09/03هـ ،الموافق 2015/12/21م اعتماد المواصفة القياسية الخليجية رقم GSO ISO 39001:2015 وعنوانها "أنظمة إدارة أمان المرور البري -- المتطلبات والدليل الإرشادي للاستخدام" باللغة الانجليزية التي تم دراستها وتبنيها بالمصادقة عبر المسار السريع عن المنظمة الدولية للتقييس رقم ISO 39001:2012 .

Gulf Foreword

GCC Standardization Organization (GSO) is a regional organization which consists of the national standardization bodies of GCC member states. One of GSO main functions is to issue gulf standards and technical regulations through specialized technical committees.

GSO Technical Council in its meeting number (37) held on 03/09/1437H, which corresponds to 21/12/2015, has approved Gulf Standard GSO ISO 39001:2015 titled "Road traffic safety (RTS) management systems - Requirements with guidance for use" in English language which was studied and adopted by endorsement from International Organization for Standardization Standard ISO 39001:2012 through fast track .

		INTERNATIONAL STANDARD	ISO 39001 First edition 2012-10
		Road traffic safety (RTS) management systems - Requirements with guidance for use Systèmes de management de la sécurité routière — Exigences et recommandations de bonnes pratiques

Reference number

ISO 39001:2012 (E)

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of the requester.

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Published in Switzerland

2 Normative references

3 Terms and definitions

Bibliography

Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.

International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.

The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote.

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights.

ISO 39001 was prepared by Project Committee PC 241, Road traffic safety management systems.

For the purposes of research on road traffic safety management standards, users are encouraged to share their views on ISO 39001:2012 and their priorities for changes to future editions of the document. Click on the link below to take part in the online survey.

http://www.surveymonkey.com/s/39001

Introduction

Road traffic safety (RTS) is a global concern. It is estimated that around 1,3 million people are killed and 20 million to 50 million are injured on roads around the world each year, and that this level is rising[10]. The socio-economic and health impacts are substantial.

This International Standard provides a tool to help organizations reduce, and ultimately eliminate, the incidence and risk of death and serious injury related to road traffic crashes. This focus can result in a more cost-effective use of the road traffic system.

This International Standard identifies elements of good RTS management practice that will enable the organization to achieve its desired RTS results.

This International Standard is applicable to public and private organizations that interact with the road traffic system. It can be used by internal and external parties, including certification bodies, to assess the organization's ability to meet the requirements.

Experience from around the world has shown that large reductions in death and serious injury can be achieved through the adoption of a holistic Safe System approach to RTS. This involves a clear and unequivocal focus on RTS results and evidence-based actions, supported by appropriate organizational management capacity[9][11][12].

Government cannot achieve these reductions alone. Organizations of all types and sizes, as well as individual road users, have a role to play. By adopting this International Standard, organizations should be able to achieve

—

RTS results at levels that exceed what can be achieved through compliance with laws and standards, and

—

their own objectives, and, at the same time, contribute to the achievement of societal goals

The management system specified in this International Standard focuses the organization on its RTS objectives and RTS targets and guides the planning of activities that will realize these goals by using a Safe System approach to RTS. Annex B describes categories of RTS results, the Safe System approach and a framework for good practice RTS management, and shows how they can be aligned with this International Standard.

Annex A provides some guidance on the implementation of this International Standard.

The RTS management system can be integrated into, or made compatible with, other management systems (see also Annex C) and processes within the organization.

This International Standard promotes the use of an iterative (plan, do, check, act) process approach that will guide the organization towards delivery of the RTS results.

INTERNATIONAL STANDARD ISO 39001:2012 (E)

Road traffic safety (RTS) management systems - Requirements with guidance for use

1 Scope

This International Standard specifies requirements for a road traffic safety (RTS) management system to enable an organization that interacts with the road traffic system to reduce death and serious injuries related to road traffic crashes which it can influence. The requirements in this International Standard include development and implementation of an appropriate RTS policy, development of RTS objectives and action plans, which take into account legal and other requirements to which the organization subscribes, and information about elements and criteria related to RTS that the organization identifies as those which it can control and those which it can influence.

This International Standard is applicable to any organization, regardless of type, size and product or service provided, that wishes to

improve RTS performance,

establish, implement, maintain and improve an RTS management system,

assure itself of conformity with its stated RTS policy, and

demonstrate conformity with this International Standard.

This International Standard is intended to address RTS management. It is not intended to specify the technical and quality requirements of transportation products and services (e.g. roads, traffic signs/lights, automobiles, trams, cargo and passenger transportation services, rescue and emergency services).

It is not the intent of this International Standard to imply uniformity in the structure of RTS management systems or uniformity of documentation.

RTS is a shared responsibility. This International Standard is not intended to exclude road users from their obligations to comply with the law and behave responsibly. It can support the organization in its efforts to encourage road users to comply with the law.

All requirements of this International Standard are generic.

Where any requirement of this International Standard cannot be applied due to the nature of an organization and its products or services, that requirement can be considered for exclusion, provided the exclusion and the reason for exclusion are documented.

Where exclusions are made, claims of conformity to this International Standard are only acceptable where these exclusions do not affect the organization’s ability to establish, implement, maintain and improve an RTS management system successfully.

2 Normative references

There are no normative references.

3 Terms and definitions

For the purposes of this document, the following terms and definitions apply.

3.1

audit

systematic, independent and documented process (3.27) for obtaining audit evidence (3.4) and evaluating it objectively to determine the extent to which the audit criteria (3.3) are fulfilled

Note 1 to entry: An audit can be an internal audit (first party) or an external audit (second party or third party), and it can be a combined audit (combining two or more disciplines).

Note 2 to entry: "Audit evidence" and "audit criteria" are defined in ISO 19011.

3.2

auditor

person with the demonstrated personal attributes and competence (3.7) to conduct an audit (3.1)

Note 1 to entry: The relevant personal attributes for an auditor are described in ISO 19011.

3.3

audit criteria

set of policies, procedures or requirements used as a reference against which audit evidence (3.4) is compared

3.4

audit evidence

records, statements of facts, or other information which are relevant to the audit criteria (3.3) and verifiable

3.5

best available information

information available to the organization that takes into account any known limitations of data or modeling used, or the possibility of divergence among experts

Note 1 to entry: It includes sources, such as evidence, scientific safety research, experience, feedback, observation, forecasts and expert judgement.

Note 2 to entry: Availability is dependent on the organization’s resources.

3.6

commitment

level of work and dedication given to a management system (3.16)

3.7

competence

ability to apply knowledge and skills to achieve intended results

3.8

conformity

fulfilment of a requirement (3.28)

3.9

continual improvement

recurring activity to enhance performance (3.23)

3.10

correction

action to eliminate a detected nonconformity (3.19)

3.11

corrective action

action to eliminate the cause of a nonconformity (3.19) and to prevent recurrence

3.12

death

loss of human life as a direct result of a road traffic crash (3.33).

Note 1 to entry: There is a widely accepted international definition of road traffic death which is a person or persons killed or dying within 30 days as a direct result of a road traffic crash, excluding suicide. There can be other definitions in different countries.

3.13

documented information

information required to be controlled and maintained by an organization (3.21) and the medium on which it is contained

Note 1 to entry: Documented information can be in any format and media and from any source.

Note 2 to entry: Documented information can refer to:

—

the management system (3.16), including related processes (3.27);

—

information created in order for the organization to operate (documentation);

—

evidence of results achieved (records).

3.14

effectiveness

extent to which planned activities are realized and planned results achieved

3.15

interested party

person or organization (3.21) that can affect, be affected by, or perceive themselves to be affected by a decision or activity

Note 1 to entry: Interested parties can include, but are not limited to, employees, contractors, suppliers, customers and other affected third parties.

3.16

management system

set of interrelated or interacting elements of an organization (3.21) to establish policies (3.24) and objectives (3.20), and processes (3.27) to achieve those objectives

Note 1 to entry: A management system can address a single discipline or several disciplines.

Note 2 to entry: The system elements include the organization’s structure, roles and responsibilities, planning, operation, etc.

Note 3 to entry: The scope of a management system may include the whole of the organization, specific and identical functions of the organization, specific and identified sections of the organization or one or more functions across a group of organizations.

3.17

measurement

process (3.27) to determine a value

3.18

monitoring

determining the status of a system, a process (3.27) or an activity

Note 1 to entry: To determine the status there may be a need to check, supervise or critically observe.

3.19

nonconformity

non-fulfilment of a requirement (3.28)

3.20

objective

result to be achieved

Note 1 to entry: An objective can be strategic, tactical, or operational.

Note 2 to entry: Objectives can relate to different disciplines (such as financial, health and safety, and environmental goals) and can apply at different levels [such as strategic, organization-wide, project, product and process (3.27)].

Note 3 to entry: An objective can be expressed in other ways, e.g. as an intended outcome, a purpose, an operational criterion, as an RTS objective or by the use of other words with similar meaning (e.g. aim, goal, or target).

Note 4 to entry: In the context of RTS management systems, RTS objectives are set by the organization, consistent with the RTS policy, to achieve specific results.

3.21

organization

person or group of people that has its own functions with responsibilities, authorities and relationships to achieve its objectives (3.20)

Note 1 to entry: The concept of organization includes, but is not limited to sole-trader, company, corporation, firm, enterprise, authority, partnership, charity or institution, or part or combination thereof, whether incorporated or not, public or private.

3.22

outsource (verb)

make an arrangement where an external organization (3.21) performs part of an organization’s function or process (3.27)

Note 1 to entry: An external organization is outside the scope of the management system (3.16), although the outsourced function or process is within the scope.

3.23

performance

measurable result

Note 1 to entry: Performance can relate either to quantitative or qualitative findings.

Note 2 to entry: Performance can relate to the management of activities, processes (3.27), products (including services), systems or organizations (3.21).

3.24

policy

intentions and direction of an organization (3.21) as formally expressed by its top management (3.45)

Note 1 to entry: The RTS policy provides a framework for action and for the setting of RTS objectives (3.20) and RTS targets (3.43).

3.25

preventive action

action to eliminate the cause of a potential nonconformity (3.19)

3.26

procedure

specified way to carry out an activity or a process (3.27).

3.27

process

set of interrelated or interacting activities which transforms inputs into outputs

3.28

requirement

need or expectation that is stated, generally implied or obligatory

Note 1 to entry: “Generally implied” means that it is custom or common practice for the organization and interested parties that the need or expectation under consideration is implied.

Note 2 to entry: A specified requirement is one that is stated, for example in documented information.

3.29

risk

effect of uncertainty

Note 1 to entry: An effect is a deviation from the expected - positive or negative.

Note 2 to entry: Uncertainty is the state, even partial, of deficiency of information related to, understanding or knowledge of, an event, its consequence or likelihood.

Note 3 to entry: Risk is often characterized by reference to potential events (as defined in ISO Guide 73:2009, 3.5.1.3) and consequences (as defined in ISO Guide 73:2009, 3.6.1.3), or a combination of these. In this International Standard, RTS-related risk refers to crashes (events) and death and serious injuries (consequences).

Note 4 to entry: Risk is often expressed in terms of a combination of the consequences of an event (including changes in circumstances) and the associated likelihood (as defined in ISO Guide 73:2009, 3.6.1.1) of occurrence.

3.30

road

surface that vehicles and people use for travel including the adjacent area

Note 1 to entry: Railways are included in the case of railway level crossings or tramways operating on roads.

3.31

road network

system of roads (3.30) in a given area

3.32

road traffic

motorized and non-motorized usage of the road (3.30)

3.33

road traffic crash

collision or other impact on a road (3.30) causing death (3.12), any injury or damage

Note 1 to entry: In this International Standard, the focus for organizations (3.21) is on the prevention of death and serious injury (3.44) arising from road traffic crashes in the long-term and targeted improvements in the interim.

3.34

road traffic incident

occurrence arising from a failure of a component or external contributing factors of the road traffic system (3.36)

Note 1 to entry: Incidents include but are not limited to road traffic crashes (3.33) and near-misses.

Note 2 to entry: Examples of components where failure can cause incidents includes road users (3.37), vehicles, roads (3.30) or unforeseen external contributing factors such as lightning or animals.

3.35

road traffic safety

RTS

conditions and factors related to road traffic crashes (3.33) and other road traffic incidents (3.34) that have an impact on, or have the potential to have an impact on death or serious injury of road users (3.37)

3.36

road traffic system

road (3.30), the vehicles, the emergency medical system and road users (3.37), and their interactions

3.37

road user

any person on the road (3.30)

3.38

RTS deficiency

appearance of conditions and factors related to the road traffic system (3.36) identified to cause road traffic crashes (3.33) and road traffic incidents (3.33) that lead, or have the potential to lead, to death and serious injuries of road users (3.37)

3.39

RTS corrective action

action to eliminate the cause of road traffic crashes (3.33)

3.40

RTS performance

measurable results of an organization’s (3.21) management of its contribution to RTS (3.35)

Note 1 to entry: In the context of RTS management systems, results can be measured against the organization’s (3.21) RTS policy (3.24), RTS objectives (3.20), RTS targets (3.43) and other RTS performance requirements.

3.41

RTS performance factor

a measurable factor, element and criterion contributing to RTS (3.35) that the organization (3.21) can influence and that allows the organization to determine impacts on RTS

Note 1 to entry: It allows an organization (3.21), including its contractors and sub-contractors, to determine changes in RTS performance (3.23). It is a concrete and measurable element of the organization’s activity that will be used by the organization to track performance over time.

3.42

RTS preventive action

action to reduce or eliminate the risk (3.29) of road traffic crashes (3.33)

3.43

RTS target

detailed performance (3.23) to be achieved, consistent with the policy (3.24) and RTS objectives (3.20), that an organization (3.21) applies to itself or together with interested parties (3.16)

3.44

serious injury

injury with a long term health impact or non-minor harm caused to a person’s body or its functions arising from a road traffic crash (3.33)

Note 1 to entry: In various countries, different definitions of serious injury are in use based on the duration of hospitalization of an injured person. Seriousness can also be based on medical diagnosis or disablement as a consequence of a road traffic crash. There may be other definitions in different countries.

3.45

top management

person or group of people who directs and controls an organization (3.21) at the highest level

Note 1 to entry: Top management has the power to delegate authority and provide resources within the organization.

Note 2 to entry: If the scope of the management system (3.16) covers only part of an organization then top management refers to those who direct and control that part of the organization.

Bibliography

[1]

ISO 9000:2005, Quality management systems — Fundamentals and vocabulary

[2]

ISO 9001:2008, Quality management systems — Requirements

[3]

ISO 14001:2004, Environmental management systems — Requirements with guidance for use

[4]

ISO 14004:2004, Environmental management systems — General guidelines on principles, systems and support techniques

[5]

ISO 19011:2011, Guidelines for auditing management systems

[6]

ISO/TS 16949, Quality management systems — Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations

[7]

ISO 31000:2009, Risk Management — Principles and guidelines

[8]

OHSAS 18001:2007, Occupational health and safety management systems — Requirements

[9]

World Report on Road Traffic Injury Prevention by M. Peden, R. Scurfield, D. Sleet, D. Mohan, A.A. Hyder, E. Jarawan and C. Mathers Geneva, World Health Organization, 2004. Available at: www.who.int/violence_injury_prevention/publications/road_traffic/world_report/en/

[10]

Global status report on road safety: time for action. Geneva, World Health Organization, 2009. Available at: WHO | Global status report on road safety 2009

[11]

Towards Zero: Ambitious Road Safety Targets and the Safe System Approach. Paris,OECD and International Traffic Forum. 2008

[12]

Implementing the Recommendations of the World Report on Road Traffic Injury Prevention Country Guidelines for the Conduct of Road Safety Management Capacity Reviews and the Specification of Lead Agency Reforms, Investment Strategies and Safe System Projects. Tony Bliss, Jeanne Breen World Bank Global Road Safety Facility, Washington DC. 2009

ICS 03.220.20; 03.100.70

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